Welcome to my CRM Blog. Having worked with a large number of clients struggling with their CRM implementations and continually facing the challenges of evolving technology and requirements, I thought I would start to share my thoughts on some of these common challenges.
CON9551 - Accelerate Sales Productivity and User Adoption with Siebel CRM
In this session, LexisNexis shares the innovative approach it took to improve the performance, usability, and user adoption of its implementation of Oracle’s Siebel Customer Relationship Management (CRM)—all as part of the company’s ongoing efforts to improve sales productivity. LexisNexis sales personnel can now perform their duties in a more efficient manner, significantly reducing the time it takes to perform activities such as the trial subscription, subscription sales, and agreement renewal processes. You’ll also hear roadmap details for Siebel Customer Order Management directly from the Oracle Product Management team.