This is from CRMSoftware.tv and in the video, Denis and Brent discuss their predictions for the conference:
- A focus on customer experience;
- The importance of getting customers to transition to the Oracle Fusion Application; and
- How Oracle will begin to piece together their newer acquisitions.
I have agree regarding CX, I've now been to a few Oracle presentations in the lead up to OOW, and CX (Though I would argue that UX is a more 'all encompassing' term) is the name of the game.. Should be interesting to see how they weave that message into the sessions !
Anyway enjoy the show..
No comments:
Post a Comment